IT Solutions • Network & Security • Web-Based Systems • Malware Website Repair
Rich Brain (M) Sdn Bhd
WordPress Repair & Malware Removal Malaysia

WordPress Problem or Hacked Website? Let Us Check It.

We repair WordPress errors, plugin conflicts, broken websites, malware, unwanted redirects and security warnings—with a clear scope before work begins.

From RM150Malaysia-Based SupportNo Password Required Yet
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Start With a Safe Initial Check

Tell us your website URL, symptoms and urgency. We will review the information and confirm the recommended scope and price.

1
Share the symptomsURL, error message and screenshot details.
2
Receive a confirmed scopeKnow the package and price before payment.
3
Repair and testWork begins after payment and secure access.
Common Website Problems

Get Help Before the Problem Becomes More Expensive

Whether your WordPress site has stopped working or has been compromised, early action can reduce downtime and damage to customer trust.

WordPress Error

Critical error, blank screen, broken page, form failure or a problem after an update.

Malware or Redirect

Visitors are sent to unknown pages, ads or scam links, or suspicious files appear.

Security Warning

Google or the browser flags the website as unsafe, reducing traffic and confidence.

Service Packages

Choose the Closest Match to Your Website Issue

The final package is confirmed after the initial check. Malware and recovery prices start from the amounts shown because every infection is different.

Small, clearly defined issue

WordPress Quick Fix

RM150
Target: 1–2 business days · 3-day support
  • One minor WordPress issue
  • Basic plugin conflict or error
  • Broken form, menu, link or display
  • One correction round
Select Quick Fix

Excludes malware, redesign, new functions and paid licences.

Serious or recurring infection

Critical Website Recovery

From RM850
Quoted after diagnosis · 30-day same-infection warranty
  • Deep file and database inspection
  • Backdoor and entry-point review
  • Hosting reactivation assistance
  • Google security review assistance
  • Suitable for repeated or severe cases
Select Critical Recovery
Need a repair that is more complex but not malware? WordPress Advanced Repair is available from RM350 for critical errors, database issues, migration problems or up to three related issues.
How It Works

A Clear Process From Website Check to Completion

You do not need to send your password during the initial enquiry. Access is requested only after the scope and payment are confirmed.

1

Submit Website Check

Share the URL, symptoms, error details and urgency.

2

Confirm Scope & Price

We recommend a package and confirm what is included.

3

Payment & Secure Access

Work starts after payment and the required access is received.

4

Repair, Test & Handover

We complete the agreed work and provide the relevant warranty.

Initial Website Check

Tell Us What Is Happening

Complete the form and WhatsApp will open with your information prepared. Do not include any password in this form.

  • No password required for the initial enquiry
  • Clear scope and price before work starts
  • Suitable for business and corporate websites
  • Priority service available at an additional fee

Before Work Begins

Prices exclude hosting, domain, premium licences and third-party charges. If no clean backup exists or rebuilding is required, a separate quotation will be provided.

This form opens WhatsApp. It does not collect or store your password.

Frequently Asked Questions

Questions Before You Proceed

Do I need to pay before the initial website check?

No. Send the URL and symptoms first. We will confirm the recommended package, scope and price before asking for payment.

Should I send my WordPress or hosting password through this form?

No. Do not send passwords through this form or in the first WhatsApp message. Required access will be requested separately after the job is confirmed.

Can you guarantee my website will never be hacked again?

No provider can guarantee that. Our warranty covers recleaning of the same infection within the stated period, subject to the warranty conditions. We also provide basic hardening and recommendations to reduce risk.

What can cancel the malware warranty?

The warranty may not apply if unsafe plugins or themes are reinstalled, access is shared insecurely, recommended updates are refused, or the website is changed by another party after cleanup.

What if the website cannot be recovered?

If there is no usable clean backup or the damage requires rebuilding, we will explain the finding and provide a separate quotation before any rebuild work.

Are premium plugins, hosting and domain charges included?

No. Paid licences, hosting, domain and other third-party charges are quoted separately when required.

Not Sure Which Package You Need?

Send us the website URL and symptoms. We will advise the most suitable next step before you make payment.

Request Website Check