Terms of Use

1. Acceptance of These Terms

By accessing or using this website, you agree to these Terms of Use. If you do not agree, please discontinue use of the website.

2. General Website Information

Information on this website is provided for general business and informational purposes. It does not constitute accounting, tax, legal, financial, cybersecurity or other professional advice for your specific circumstances.

You should obtain appropriate advice before acting on information published on this website.

3. Professional Services

Descriptions of services on this website are summaries only and do not guarantee availability, suitability, results, completion times or fixed fees.

The actual scope, deliverables, responsibilities, fees, payment terms and limitations will be set out in the applicable quotation, invoice, engagement letter, service agreement or written confirmation.

4. Enquiries, Quotations and Communications

• Submitting a website, email or WhatsApp enquiry does not create a professional engagement.
• Quotations are based on the information available at the time and may change if the scope, condition or complexity differs from what was initially disclosed.
• You are responsible for providing accurate, complete and timely information.
• Urgent work, additional work and out-of-scope requests may be subject to additional fees.

5. Website Availability and Acceptable Use

You may use this website only for lawful purposes. You must not attempt to:

• Gain unauthorised access to the website, server, forms, systems or accounts.
• Upload or transmit malware, harmful code, spam or abusive content.
• Interfere with website operation, security or availability.
• Copy, scrape or exploit website content for unlawful or misleading purposes.

We may modify, suspend or discontinue any part of the website without prior notice.

6. Access Credentials, Backups and Client Responsibilities

For website, WordPress or IT support services, you may need to provide temporary access to hosting, files, databases, email or administrative systems.

• You confirm that you are authorised to provide the relevant access.
• You should create and retain appropriate backups before major changes whenever reasonably possible.
• You should change temporary passwords after work is completed.
• You remain responsible for subscriptions, licences, hosting accounts, domain ownership and third-party services unless otherwise agreed.

7. Third-Party Platforms and Links

This website may link to or rely on third-party platforms such as WhatsApp, Google Maps, hosting providers, WordPress, plugins, themes, email services or cloud platforms.

Those services are governed by their own terms, availability and privacy policies. Rich Brain does not control and is not responsible for third-party outages, changes, security incidents, pricing or decisions.

8. Intellectual Property

Unless otherwise stated, website text, design, branding, graphics and original materials are owned by or licensed to Rich Brain (M) Sdn Bhd.

You may view and share links to this website for lawful personal or business reference. You may not reproduce, modify, publish, sell or use substantial website content without prior written permission.

Third-party names, trademarks, software and logos remain the property of their respective owners. References to WordPress do not imply endorsement or affiliation.

9. Disclaimer and Limitation of Liability

We take reasonable care in preparing website content, but do not warrant that it is complete, current, error-free or suitable for every purpose.

To the extent permitted by law, Rich Brain is not liable for indirect, incidental, special or consequential loss arising from website use, reliance on general information, third-party services or events outside our reasonable control.

Nothing in these terms excludes liability that cannot legally be excluded.

10. Your Responsibility

You are responsible for the information, files, access and instructions you provide. You must not ask us to access, modify or process systems, data or websites without proper authority.

You are also responsible for reviewing work, maintaining appropriate backups, renewing licences and following any security or operational recommendations provided.

11. Governing Law

These Terms of Use are governed by the laws of Malaysia. Any dispute relating to this website will be subject to the jurisdiction of the Malaysian courts, unless otherwise agreed in writing.

12. Changes to These Terms

We may update these terms from time to time. Updated terms will be published on this page with a revised effective date. Continued use of the website after an update constitutes acceptance of the revised terms.

13. Contact Us